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	<title>Comments for Ross Knight</title>
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	<link>http://rossknight.co.uk</link>
	<description>is a website analyst / consultant, social media enthusiast, Husband, Dad and a bit of a Geek (in no particular order).</description>
	<lastBuildDate>Tue, 27 Oct 2009 02:51:26 -0500</lastBuildDate>
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		<title>Comment on Word of Mouth &#8211; more important than ever! by G</title>
		<link>http://rossknight.co.uk/2009/02/skoda-aberdeen/comment-page-1/#comment-67</link>
		<dc:creator>G</dc:creator>
		<pubDate>Tue, 27 Oct 2009 02:51:26 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=190#comment-67</guid>
		<description>Totally agree. This dealership is the worst I have ever come across. They dont know the meaning of customer care only once Skoda UK have been contacted do they show any!! My friend bought a new Seat and it is the same garage that does the servicing neadless to say the arguements he has had is shocking. Be sure it is not the Brands that are at fault but these dealers who are all owned by John Clark who was in court a few years ago for de frauding the vat man hence maybe all brands owned by this guy seem not to care- have a mate who has a BMW again dealer under the same group and yes he has the same problems, he is not even convinced the servicing gets done. So please beware.</description>
		<content:encoded><![CDATA[<p>Totally agree. This dealership is the worst I have ever come across. They dont know the meaning of customer care only once Skoda UK have been contacted do they show any!! My friend bought a new Seat and it is the same garage that does the servicing neadless to say the arguements he has had is shocking. Be sure it is not the Brands that are at fault but these dealers who are all owned by John Clark who was in court a few years ago for de frauding the vat man hence maybe all brands owned by this guy seem not to care- have a mate who has a BMW again dealer under the same group and yes he has the same problems, he is not even convinced the servicing gets done. So please beware.</p>
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		<title>Comment on Life&#8217;s Roundabout by Paul Fraser</title>
		<link>http://rossknight.co.uk/2009/07/lifes-roundabout/comment-page-1/#comment-47</link>
		<dc:creator>Paul Fraser</dc:creator>
		<pubDate>Sun, 26 Jul 2009 10:34:56 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=247#comment-47</guid>
		<description>I was fearfull of this happening to me, especially working along side people i knew. Thats why i jumped at the chance to move to Dunfermline with my partner. It may not be a million miles away from my parents home in Edinburgh, but its enough, for now.</description>
		<content:encoded><![CDATA[<p>I was fearfull of this happening to me, especially working along side people i knew. Thats why i jumped at the chance to move to Dunfermline with my partner. It may not be a million miles away from my parents home in Edinburgh, but its enough, for now.</p>
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		<title>Comment on Giving A Presentation by Les Brecknell</title>
		<link>http://rossknight.co.uk/2009/03/giving-a-presentation/comment-page-1/#comment-34</link>
		<dc:creator>Les Brecknell</dc:creator>
		<pubDate>Thu, 30 Apr 2009 07:47:01 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=206#comment-34</guid>
		<description>A social media PA, it sounds like a sure fire winner to me, I wish we had one. 
Is that the view from your living room window Ross, I cant see the power station so it must be looking North!
Look forward to speaking to you later today BBFN 
Les
http://www.theshowershop.org/videoblog</description>
		<content:encoded><![CDATA[<p>A social media PA, it sounds like a sure fire winner to me, I wish we had one.<br />
Is that the view from your living room window Ross, I cant see the power station so it must be looking North!<br />
Look forward to speaking to you later today BBFN<br />
Les<br />
<a href="http://www.theshowershop.org/videoblog" rel="nofollow">http://www.theshowershop.org/videoblog</a></p>
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		<title>Comment on Word of Mouth &#8211; more important than ever! by Listen with Twitter &#187; pr-media-blog.co.uk</title>
		<link>http://rossknight.co.uk/2009/02/skoda-aberdeen/comment-page-1/#comment-18</link>
		<dc:creator>Listen with Twitter &#187; pr-media-blog.co.uk</dc:creator>
		<pubDate>Tue, 10 Feb 2009 16:22:44 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=190#comment-18</guid>
		<description>[...] Companies across the globe are getting it in the neck from people on Twitter, from a disgruntled United Airlines passenger &#8220;tweeting&#8221; in real time about a rude flight attendant to a car buying customer in Aberdeen, sounding off about bad customer service at the hands of Skoda. [...]</description>
		<content:encoded><![CDATA[<p>[...] Companies across the globe are getting it in the neck from people on Twitter, from a disgruntled United Airlines passenger &#8220;tweeting&#8221; in real time about a rude flight attendant to a car buying customer in Aberdeen, sounding off about bad customer service at the hands of Skoda. [...]</p>
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		<title>Comment on From Manager to Owner by Ross Knight</title>
		<link>http://rossknight.co.uk/2008/09/from-manager-to-owner/comment-page-1/#comment-5</link>
		<dc:creator>Ross Knight</dc:creator>
		<pubDate>Wed, 01 Oct 2008 14:23:35 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=133#comment-5</guid>
		<description>Thanks Robin, this is powered by WordPress which I have been using quite a bit lately. 

Aberdeen was good thanks and hopefully I will have the roof repaired this coming weekend. Catch up with you soon.

Cheers,
Ross</description>
		<content:encoded><![CDATA[<p>Thanks Robin, this is powered by WordPress which I have been using quite a bit lately. </p>
<p>Aberdeen was good thanks and hopefully I will have the roof repaired this coming weekend. Catch up with you soon.</p>
<p>Cheers,<br />
Ross</p>
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		<title>Comment on From Manager to Owner by Robin</title>
		<link>http://rossknight.co.uk/2008/09/from-manager-to-owner/comment-page-1/#comment-4</link>
		<dc:creator>Robin</dc:creator>
		<pubDate>Tue, 30 Sep 2008 10:53:53 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=133#comment-4</guid>
		<description>Hi Ross,

Glad to hear you are now the owner... congratulations!   I am very impressed by your blog site here, what is the magic behind the scenes?

Hope your trip up north last week was enjoyable and you managed to finish your painting off.

Speak soon,

Robin</description>
		<content:encoded><![CDATA[<p>Hi Ross,</p>
<p>Glad to hear you are now the owner&#8230; congratulations!   I am very impressed by your blog site here, what is the magic behind the scenes?</p>
<p>Hope your trip up north last week was enjoyable and you managed to finish your painting off.</p>
<p>Speak soon,</p>
<p>Robin</p>
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		<title>Comment on The Mac is Back by Ross Knight</title>
		<link>http://rossknight.co.uk/2008/08/the-mac-is-back/comment-page-1/#comment-2</link>
		<dc:creator>Ross Knight</dc:creator>
		<pubDate>Tue, 19 Aug 2008 01:24:29 +0000</pubDate>
		<guid isPermaLink="false">http://rossknight.co.uk/?p=95#comment-2</guid>
		<description>Hi Ross, its so very interesting that we have the same name. I am a photographer in the U.S. I live in Atlanta and travel around the world shooting weddings. Glad to hear that you got your MacBook back. I love my MacBook. It needs servicing though. Anyways, just thought I would drop you a line.  Who knows, maybe some crazy way we are related..

Best to you and your family - Ross Oscar Knight</description>
		<content:encoded><![CDATA[<p>Hi Ross, its so very interesting that we have the same name. I am a photographer in the U.S. I live in Atlanta and travel around the world shooting weddings. Glad to hear that you got your MacBook back. I love my MacBook. It needs servicing though. Anyways, just thought I would drop you a line.  Who knows, maybe some crazy way we are related..</p>
<p>Best to you and your family &#8211; Ross Oscar Knight</p>
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